EVERY CALL.

EVERY DEVICE.

EVERY TIME.

Modern voice, texting, Teams calling, and AI agents built to keep your team productive, your customers connected, and your business always on.

Every Call, Every Channel, Wherever You Work

The modern phone system is about more than voice. It’s how your business stays reachable, responsive, and connected, whether your team is in the office, at home, or on the road.

Missed calls are missed opportunities. A prospect who can’t reach you calls the next company on the list. A patient who gets voicemail waits longer than they should. Your phone system should make sure that doesn’t happen. Our AI agents can answer questions 24×7, route calls and even schedule meetings so you never miss an opportunity.

Take Calls Right From Microsoft Teams

Your team already lives in Teams for chat, meetings, and files. Now they can make and take business calls there too, with no app switching. Calls, voicemail, and business text messaging all happen inside the Teams app on desktop or mobile, and you don’t need an extra Microsoft calling license.

If Teams ever goes down, your phones don’t. Calling and messaging stay available through a backup mobile or web app.

Your Business Line, on Any Device

Answer the company line from your desk phone, laptop, or cell phone. Customers dial one number and reach the right person, wherever that person happens to be. Your personal number stays private.

Calls Handled the Way Your Business Runs

- Smart routing and auto attendant. Calls get to the right person or department the first time.
- Direct lines. Key people get their own number that skips the main menu.
- Voicemail to email. Messages arrive where you’ll actually see them.
- Spam call protection. Telemarketers and fraud calls are flagged, sent to voicemail, or blocked before they interrupt your day.
- AI call summaries. Recorded calls come with a transcript and summary, so nothing said gets lost.
- Business texting. Customers can text your business number, and your team can reply from any device.
- Video meetings and team chat. Everything your team uses to communicate lives in one place.
- AI Agents. Never miss a call, add in strategic AI agents to supplement your voice system, respond 24x7x365 and route calls intelligently.

Up When You Need It

Your phone system runs in the cloud, backed by a financially guaranteed 99.999% uptime. That works out to less than half a minute of downtime a month. There’s no phone system hardware in a closet to maintain, upgrade, or replace when it ages out.

Built for Healthcare and Regulated Industries

For healthcare organizations, the system supports HIPAA compliance, including a signed Business Associate Agreement (BAA).

A Partner, Not Just a Provider

Colden Company partners with Intermedia to deliver enterprise-grade communications to growing businesses. We handle the move from your current system, set it up around how your business actually works, and grow with you. Adding a new hire is a quick change, not a hardware project.

Get a Quote. Gain a Partner.

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